F.A.Q.

In the following, Q stands for Question and A stands for Answer.  If you can not find the questions you have in mind,
please feel free to contact us.

Q1.  Do your products look as good as those shown in the photos?

A1.   Yes, they do. As a matter of fact, they look only better than shown in the photos. With appropriate usage, they will 
         make  your living and working environment colourful and beautiful.

Q2. How long does it take for you to deliver your goods to me after the order is confirmed?

A2.  Most of the time, it takes about a week for you to receive the delivery of your order.

Q3. What payment options do you offer?

A3.  We accept company cheque, direct deposit, Mastercard and Visa card ( credit card payment can be made over the
         phone)

Q4. How can we meet you and check out your products besides visiting your company?

A4. We have sales representatives and /or showrooms in all major cities such as Sydney, Melbourne, Adelaide, Brisbane,
        Perth. You may want to periodically check our scheduled appearances in such shows or fairs, please send email to us. 
        Please visit  our Stand if you go to the show or fair to which we are attending.

Q5. Do you offer custom made products?

A5.  We do to some degree. Custom made products/colours are subject to certain quantity. Normally it takes about 4 to 8
         weeks for delivery.You may browse our Products pages to check them out. Some of our products offer a few options in
         certain features. We are, however, always try to serve your special needs.You are welcome to contact us if you need
         any assistance in finding or specifying the right products for you.

Q6. Do your Trimmings match your fabrics?

A6.  Yes, our Jacquard fabrics Bilinga, Passionwave and Blossom collections are matching our trimmings in 23 designs     
         and  26 colours.

Q7. Do you do custom made curtains, blinds etc?

A7.  Yes, we do. We do Custom-Made Curtains, Swags & Tails, Cushions, Runners, All kinds of Blinds and Pelmets etc.

Q8.  Do you sell your products to other countries apart from Australia?

A8.  Yes, we do. We sell to America, Japan, New Zealand etc....... 

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